Arcane Privacy Policy

Last Updated: April 25, 2022

Arcane's Commitment to User Privacy

Arcane Inc. is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we need the inform solutions and/or services that you request. This document is designed to give a clear explanation of Arcane's data processing practices. Please see below for further information.

If you have any questions or concerns relating to Arcane's Website (www.arcanebt.com) or would like to find out more about how we collect, store or use your personal data, please contact us with [email protected]

The Information We Collect and the Primary Purpose for Collection

We collect information from you and your computer when you visit our website. We collect both personally identifiable and non-personally identifiable information. We also collect information from you when you request support or make inquiries about our solutions or services. Arcane Inc. owns all the information we collect from our customers.

We may ask you to provide us with personally identifiable information at various points while you use our website, such as when you fill in the web form on our website. Examples of the types of information we may collect include your full name, job title, company name and address, phone or fax number, e-mail address, interest areas, and preferences. Arcane owns all the information we collect on this Website.

We may use the personally identifiable information you provide about yourself to fulfill your requests for solutions and services, to contact you about your account, to complete and support your activities, to respond to your inquiries about our offerings, and customize the content of our Web site. We may use your e-mail address and other personally identifiable information to send you service notifications about your account, about the services you currently use, if any, and concerning changes to our Privacy Policy or other legal or policy matters. If our have given us permission, we may use your e-mail address and other personally identifiable information to provide you with information about solutions and services we believe may be of interest to you.

We also collect non-personally identifiable information, including information about the way in which our website is used. This non-personally identifiable information includes information stored in the log files for our Web site. We may use this information to improve and tailor the content of our website.

Information Sharing: Who We Intend to Share Information with and Why

If you do not consent to share your personal information with third party organizations, please email [email protected]

When you visit our website, we may share anonymous, statistical information about you with third parties, including our vendors, customers, potential customers, and corporate partners. We do not link this statistical information to your personally identifiable information, or to any identifiable individual.

We may contract with other companies to ship orders and to bill users for goods and services. We also may contract with other companies in order to provide some of the services we offer to visitors to our website. If we do so, we will share your name and personally identifiable information with these companies to the extent necessary to provide you with the service you have requested, and we will contractually require the other companies to treat your information in a manner consistent with this Privacy Policy.

In addition, we may partner with other companies to provide you with third party products and services. When you sign up for these services, we will share your name and any other personally identifiable information you expressly provide to such third-party in order to provide their solution or services to you. Please note that this Privacy Policy does not cover our partners' use of your information, so we encourage you to read a partner's privacy policy before signing up for any of its products or services.

Correcting, Updating or Removing Your Personal Information

Arcane will make every attempt to keep your personal data accurate, complete and up to date. If your personal information is incorrect, changes or if you no longer wish to receive information from Arcane, you may do so by emailing [email protected]

Use of Log Files and Cookies

Log Files

We use the information in our server log files to analyze trends in the usage of our website, to administer and maintain our website, to track, anonymously, your path through our website, and to gather broad demographic statistics about our website and the ways in which they are used. The information in these files includes your IP address, browser type, operating system, access time, and referring website address. We do not link any of this information, including IP addresses, to personally identifiable information.

Cookies

A cookie is a small text file stored on a computer that contains information associated with that computer. Our website uses cookies for several purposes, such as gathering data to improve the content of our website, providing you with information tailored to your interests, customizing the content of our website, and improving the security state of your use of our website. Login cookies may link to your e-mail address.

You can instruct your browser to stop accepting cookies from the Website you visit. If you do so, some of the features designed to enhance your experience of our website may not work, including our ability to display content customized to the preferences you have specified. However, be able to access most parts of our sites that are available to the general public.

Email Marketing Materials and Newsletters

We believe that user choice is an important privacy value. That's why we prominently include unsubscribe links in all of our electronic correspondence. If you have unsubscribed and continue to receive any email that appears to have been sent from Arcane, please send details to [email protected] and we will investigate immediately.

GDPR Compliance

Arcane respects your right to privacy. We ensure all data is managed lawfully, fairly and transparently. You have a right to be informed and forgotten and can email us at [email protected] to request your personal data or any information related to privacy.

Security Measures Related to Your Information

We take measures to protect the security of all personally identifiable information we possess and collect. These measures include:

  • Securing sensitive information during transmission
  • Limiting the number of our employees who have access to personally identifiable information
  • Requiring employees with access to personally identifiable information to take appropriate measures to safeguard it
  • Storing your information in secure places that are protected using standard security technologies
If you have questions about the security of your information, you can send them to [email protected]

Candidate Data Processing

We ensure we are abiding by our obligations to meet the requirements under applicable data protection laws. Arcane may process your personal data for legitimate purposes without the need to obtain your explicit, freely given consent.

Arcane processes candidate data by uploading via LinkedIn for legitimate and common business purposes to establish and manage the recruitment process and potential employment relationship. Arcane needs to process certain personal data to comply with industry standards, and government requirements. Arcane may hold your personal data as long as it is necessary to determine if it will offer employment to the candidate and for a period of time required to satisfy legal or regulatory obligations. If you have any additional questions or concerns regarding Arcane's processing of your personal data please contact [email protected]

Transfer

The internet is a global environment. The data that we collect from you may be transferred to, and stored at, international destinations. Arcane will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

If you do not consent to this transfer, storing or processing of your personal information please email [email protected] indicating your wishes.

Changes in Policy

While we do not intend to change any of the core principles which guide or privacy practices, it is likely that we will need to change specific details in this Privacy Policy as our business and solutions evolve.

Contact Us

If you have questions about this Privacy Policy, its implementation, or our practices, please contact us at [email protected]